Hints & Tips

Before you call us check out our hints and tips to see if its not a simple fix...

Drum doesn't rotate, though dryer turns on.

Possible Problems:

  • Defective start switch, door switch, or timer.
  • Loose or broken drum belt.
  • Loose or broken idler pulley or spring.
  • Defective support roller.

Possible solutions:

  • Tighten loose belt.
  • Replace broken belt.
  • Replace idler pulley or spring.
  • Replace support roller.
  • Call for service.
Dryer doesn't heat, though drum rotates.

Possible Problems:

  • Defective temperature control or timer.
  • Defective over heat protector.
  • Check reset button if fitted.
  • Defective heating element.

Possible solutions:

  • Replace temperature control or timer.
  • Replace overheat protector.
  • Check fuse or circuit breaker.
  • Replace heating element.
  • Call for service.
Clothes don't dry.

Possible Problems:

  • Clogged lint trap or exhaust duct.
  • Worn door seal.

Possible solutions:

  • Clean lint trap or exhaust duct.
  • Replace door seal.
  • Check fuse or circuit breaker.
Dryer runs noisily.

Possible Problems:

  • Worn drum belt.
  • Defective idler pulley or support roller.
  • Loose blower.
  • Worn motor bearings.
  • Worn drum bearing.

Possible solutions:

  • Replace drum belt.
  • Replace idler pulley or support roller.
  • Tighten setscrew holding blower to shaft.
  • Replace bearings or motor.
  • Replace drum bearing.
  • Call for service.
You can't turn the dryer on.

Possible Problems:

  • Open door
  • No power reaching the outlet.
  • Rest is open
  • Damaged door switch

Possible solutions:

  • Shut the door again.
  • Check the fuse box/circuit breaker.
  • Tighten the electrical connections.
  • Check reset button if fitted
  • Call for service.
The motor runs but the drum doesn't turn.

Possible Problems:

  • Drum jammed
  • Broken drive belt
  • Broken idler wheel assembly
  • Work support wheel

Possible solutions:

The drum turns but nothing gets dry.

Possible Problems:

  • Clogged lint trap or exhaust vent
  • Defective safety thermostat is defective.
  • Defective heating element
  • Defective timer
  • Broken blower belt

Possible solutions:

It takes too long to dry a load.

Possible Problems:

  • Clogged lint trap or exhaust vent
  • Overloaded dryer
  • Clothes that are too wet
  • Loose fan
  • Damaged door gasket

Possible solutions:

  • Clean the trap and vent.
  • Reduce the load and try again.
  • Check the gasket and replace if necessary.
  • Call for service.